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Ozz Pros / Sales & Marketing

Customer Nurture VA - Ozz Pro

Works your past-customer list for referrals, repeat jobs, and reviews.

Ways to hire this Pro

Full-Time Pro

One Pro, all yours, full-time.

Part-Time Pro

All the skill, half the hours.

Shared Pro

One Pro. Two businesses in the same trade. Different markets.

New Jersey plumber, mornings. Oregon plumber, afternoons. One Pro, a full day, zero competition.

Rep Pod

Two or three outside reps. One Ozz Pro behind them.

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Summary

Works your past-customer list for referrals, repeat jobs, and reviews.

Duties

  • Segment past customers and leads
  • Send follow-up and check-in messages
  • Ask for referrals and reviews at the right time
  • Re-engage old leads and past customers
  • Track responses in the CRM
  • Report repeat and referral business

Tools

  • CRM
  • Email and text tools
  • Review platforms

KPIs

  • Every customer touched on schedule
  • Referrals generated
  • Reviews requested after every job

Schedule

Full-time, part-time, or shared with another business. Scheduled in your time zone.

Reports to

Client's designated manager; supported by the Ozz Pros success team

Pair it with Ozz AI (home service businesses)

Hudson

Sales

AI responds to every lead in seconds; your Pro has the real conversation and books it.

Not in home service? This Pro works on their own today.

Or get Ozz Pros AI (coming soon): Hitch plus a communication hub alongside your CRM.

See how Ozz VI works

Built into these industry teams

Home ServiceReal Estate & Property Management

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Add this Pro to my team

Tell us the job. We will build the Pro.

Book a fit call