Ozz
Get on the list

Ozz Pros / The Flagship

Operator VA - Ozz Pro

Home service businesses only, for now

A real person who runs your Ozz AI workforce: watches the agents, handles what AI can't, and keeps everything moving.

Ways to hire this Pro

Full-Time Pro

One Pro, all yours, full-time.

Part-Time Pro

All the skill, half the hours.

Shared Pro

One Pro. Two businesses in the same trade. Different markets.

New Jersey plumber, mornings. Oregon plumber, afternoons. One Pro, a full day, zero competition.

Rep Pod

Two or three outside reps. One Ozz Pro behind them.

Book a fit call

Summary

A real person who runs your Ozz AI workforce: watches the agents, handles what AI can't, and keeps everything moving.

Duties

  • Monitor Ozz agents' daily work and alerts
  • Review and approve AI drafts before they go out
  • Handle exceptions the agents escalate
  • Keep data clean so the agents stay accurate
  • Report daily on what the AI did and what needs the owner
  • Suggest improvements to agent rules

Tools

  • Ozz dashboard
  • CRM
  • Email and phone

KPIs

  • Every escalation handled same day
  • AI output reviewed before sending
  • Daily operator report

Schedule

Full-time, part-time, or shared with another business. Scheduled in your time zone.

Reports to

Client's designated manager; supported by the Ozz Pros success team

Pair it with Ozz AI (home service businesses)

The whole workforce

Every agent

One Pro who runs your entire Ozz AI workforce.

Not in home service? This Pro works on their own today.

Or get Ozz Pros AI (coming soon): Hitch plus a communication hub alongside your CRM.

See how Ozz VI works

Built into these industry teams

Home Service

Similar Pros

Add this Pro to my team

Tell us the job. We will build the Pro.

Book a fit call