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Ozz Pros / Orders & Operations

Order Entry VA - Ozz Pro

Gets every order in clean and on time, from portal, EDI, email, fax, or phone.

Ways to hire this Pro

Full-Time Pro

One Pro, all yours, full-time.

Part-Time Pro

All the skill, half the hours.

Shared Pro

One Pro. Two businesses in the same trade. Different markets.

New Jersey plumber, mornings. Oregon plumber, afternoons. One Pro, a full day, zero competition.

Rep Pod

Two or three outside reps. One Ozz Pro behind them.

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Summary

Gets every order in clean and on time, from portal, EDI, email, fax, or phone.

Duties

  • Monitor the fax line, inbox, and web order folder
  • Key email, fax, and phone orders into the order system
  • Verify sizes, options, part numbers, and pricing against the quote or price list
  • Place incomplete orders on hold and follow up until resolved
  • Send order acknowledgments and confirm changes
  • Quality-check orders that came in through portals or EDI
  • Run daily order and backlog reports

Tools

  • ERP / order system (e.g. FeneVision)
  • Email and fax inbox
  • Spreadsheets

KPIs

  • Orders entered same day
  • Order accuracy 99%+
  • Holds resolved within 48 hours

Schedule

Full-time, part-time, or shared with another business. Scheduled in your time zone.

Reports to

Client's designated manager; supported by the Ozz Pros success team

Pair it with Ozz AI (home service businesses)

Frank

Production & Ops

AI flags conflicts and missing material; your Pro fixes the schedule and the orders.

Not in home service? This Pro works on their own today.

Or get Ozz Pros AI (coming soon): Hitch plus a communication hub alongside your CRM.

See how Ozz VI works

Built into these industry teams

Manufacturing & Distribution

Similar Pros

Scheduling & Dispatch

Keeps crews, installs, deliveries, and service calls booked and on time.

Purchasing

Buys what the business needs, on time and at the right price.

Logistics

Coordinates shipping, carriers, and deliveries, and handles freight problems.

Add this Pro to my team

Tell us the job. We will build the Pro.

Book a fit call