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Ozz Pros / Orders & Operations

Vendor Management VA - Ozz Pro

Manages supplier relationships, pricing, and credits so vendors don't eat your margin.

Ways to hire this Pro

Full-Time Pro

One Pro, all yours, full-time.

Part-Time Pro

All the skill, half the hours.

Shared Pro

One Pro. Two businesses in the same trade. Different markets.

New Jersey plumber, mornings. Oregon plumber, afternoons. One Pro, a full day, zero competition.

Rep Pod

Two or three outside reps. One Ozz Pro behind them.

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Summary

Manages supplier relationships, pricing, and credits so vendors don't eat your margin.

Duties

  • Maintain vendor contacts, terms, and price lists
  • Check vendor invoices against agreed pricing
  • Request credits for overbilling and returns
  • Track vendor performance and delays
  • Collect insurance certificates and W-9s
  • Report vendor issues monthly

Tools

  • Accounting software
  • Spreadsheets
  • Email

KPIs

  • Price discrepancies flagged within 2 days
  • Credits followed to closure
  • Vendor files complete

Schedule

Full-time, part-time, or shared with another business. Scheduled in your time zone.

Reports to

Client's designated manager; supported by the Ozz Pros success team

Pair it with Ozz AI (home service businesses)

Bill

Accounting

AI catches overbilling and watches the money; your Pro posts, reconciles, and collects.

Not in home service? This Pro works on their own today.

Or get Ozz Pros AI (coming soon): Hitch plus a communication hub alongside your CRM.

See how Ozz VI works

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Order Entry

Gets every order in clean and on time, from portal, EDI, email, fax, or phone.

Scheduling & Dispatch

Keeps crews, installs, deliveries, and service calls booked and on time.

Purchasing

Buys what the business needs, on time and at the right price.

Add this Pro to my team

Tell us the job. We will build the Pro.

Book a fit call