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Ozz Pros / Office & Admin

Command Center VA - Ozz Pro

A senior Pro who runs the office: multiple roles, priorities, and the team's follow-through.

Ways to hire this Pro

Full-Time Pro

One Pro, all yours, full-time.

Part-Time Pro

All the skill, half the hours.

Shared Pro

One Pro. Two businesses in the same trade. Different markets.

New Jersey plumber, mornings. Oregon plumber, afternoons. One Pro, a full day, zero competition.

Rep Pod

Two or three outside reps. One Ozz Pro behind them.

Book a fit call

Summary

A senior Pro who runs the office: multiple roles, priorities, and the team's follow-through.

Duties

  • Run daily office operations across departments
  • Prioritize and assign the team's work
  • Track open items and deadlines company-wide
  • Prepare the owner's daily and weekly briefs
  • Handle escalations and problem-solving
  • Keep SOPs current

Tools

  • CRM
  • Project tools
  • Google Workspace or Microsoft 365

KPIs

  • Daily brief on time
  • Open items tracked to closure
  • SOPs current

Schedule

Full-time, part-time, or shared with another business. Scheduled in your time zone.

Reports to

Client's designated manager; supported by the Ozz Pros success team

Pair it with Ozz AI (home service businesses)

Ra-I

Command

AI sees the whole business; your Pro runs the day around it.

Not in home service? This Pro works on their own today.

Or get Ozz Pros AI (coming soon): Hitch plus a communication hub alongside your CRM.

See how Ozz VI works

Built into these industry teams

Any Business

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Office Admin

Runs the day-to-day office: phones overflow, scheduling, files, supplies, and general admin.

Add this Pro to my team

Tell us the job. We will build the Pro.

Book a fit call