Your customers talk to trained professionals, not voicemail.
Every call, message, and service request is handled by a trained professional who knows your products, your policies, and your customers. Your Pros answer, resolve, and log each conversation so your team always sees the full picture.
The friendly first voice of a small business: phones, bookings, and messages.
Key duties
Tools
Phone system, Scheduling tools, CRM
View full roleHandles inbound calls professionally, routes them right, and captures every detail.
Key duties
Tools
Phone system (e.g. Zoom Phone), CRM, Call scripts
View full roleAnswers customers fast and kindly by email, chat, and phone, and keeps them updated.
Key duties
Tools
CRM, Help desk, Email, Chat, Phone
View full roleOwns warranty claims and service requests from intake to resolution.
Key duties
Tools
CRM or service system, ERP, Phone and email
View full roleHandles tenants, maintenance requests, and owner reporting.
Key duties
Tools
Property management software, Phone and texting, Email
View full roleFull-Time Pro
One Pro, all yours, full-time.
Part-Time Pro
All the skill, half the hours.
Shared Pro
One Pro. Two businesses in the same trade. Different markets.
Home service businesses
The AI half of VI, for every business. Hitch and a communication hub that runs alongside your CRM, with your Pros working inside it.
Ask about early access