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Ozz Pros / Customer-Facing

Property Management VA - Ozz Pro

Handles tenants, maintenance requests, and owner reporting.

Ways to hire this Pro

Full-Time Pro

One Pro, all yours, full-time.

Part-Time Pro

All the skill, half the hours.

Shared Pro

One Pro. Two businesses in the same trade. Different markets.

New Jersey plumber, mornings. Oregon plumber, afternoons. One Pro, a full day, zero competition.

Rep Pod

Two or three outside reps. One Ozz Pro behind them.

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Summary

Handles tenants, maintenance requests, and owner reporting.

Duties

  • Answer tenant calls and messages
  • Take maintenance requests and dispatch vendors
  • Send rent reminders
  • Handle lease renewals
  • Coordinate move-ins and move-outs
  • Prepare owner reports

Tools

  • Property management software
  • Phone and texting
  • Email

KPIs

  • Tenant replies same day
  • Maintenance dispatched within 24 hours
  • Owner reports on time

Schedule

Full-time, part-time, or shared with another business. Scheduled in your time zone.

Reports to

Client's designated manager; supported by the Ozz Pros success team

Built into these industry teams

Real Estate & Property Management

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Add this Pro to my team

Tell us the job. We will build the Pro.

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