Ozz Pros / Office & Admin

Multi-Role VA - Ozz Pro

One highly skilled Pro who covers several seats at once: admin, customer service, and marketing support.

Ways to hire this Pro

Full-Time Pro

One Pro, all yours, full-time.

Part-Time Pro

All the skill, half the hours.

Shared Pro

One Pro. Two businesses in the same trade. Different markets.

New Jersey plumber, mornings. Oregon plumber, afternoons. One Pro, a full day, zero competition.

Rep Pod

Two or three outside reps. One Ozz Pro behind them.

Summary

One highly skilled Pro who covers several seats at once: admin, customer service, and marketing support.

Duties

  • Handle daily admin and email
  • Answer customer questions and requests
  • Manage schedules and appointments
  • Post to social media on a set calendar
  • Keep data and records current
  • Support basic bookkeeping tasks

Tools

  • Email and calendar
  • CRM
  • Social scheduling tool
  • Accounting software

KPIs

  • Inbox cleared daily
  • Customer replies same day
  • Posts out on schedule

Schedule

Full-time, part-time, or shared with another business. Scheduled in your time zone.

Reports to

Client's designated manager; supported by the Ozz Pros success team

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