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Admin & Executive Support

The office runs without the owner running it.

Senior support for owners and leaders, plus the administrative backbone that keeps the office organized. Calendars, inboxes, projects, data, and follow-through are handled by Pros who learn how you work.

8 roles in this department

Executive Assistant VA - Ozz Pro

Keeps the owner organized and moving: calendar, inbox, follow-through, and the details that slip.

Key duties

  • Manage the owner's calendar, meetings, and reminders
  • Triage the inbox, draft replies, flag what needs the owner
  • Track open items and follow up until they close
  • Prepare meeting agendas, notes, and action lists

Tools

Google Workspace or Microsoft 365, Calendar tools, CRM, Zoom or Teams

View full role

Manager Assistant VA - Ozz Pro

Supports a department head: reports, scheduling, team follow-up, and admin so the manager can manage.

Key duties

  • Maintain the manager's schedule and team calendar
  • Build and send weekly department reports
  • Track team tasks and deadlines
  • Prepare meeting materials and take notes

Tools

Google Workspace or Microsoft 365, Project/task tools, Spreadsheets

View full role

Office Admin VA - Ozz Pro

Runs the day-to-day office: phones overflow, scheduling, files, supplies, and general admin.

Key duties

  • Answer and route overflow calls and emails
  • Schedule appointments and meetings
  • Organize digital files and records
  • Order supplies and track office vendors

Tools

Google Workspace or Microsoft 365, Phone system, Scheduling tools

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Data Entry VA - Ozz Pro

Enters and cleans data accurately and fast, so your systems match reality.

Key duties

  • Enter records into the CRM, ERP, or spreadsheets
  • Clean duplicates and fix bad records
  • Scan, name, and file documents
  • Update customer and vendor records

Tools

CRM, ERP, Spreadsheets, Document scanning tools

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Personal Concierge VA - Ozz Pro

Handles the owner's personal errands and appointments so work time stays work time.

Key duties

  • Book personal appointments and reservations
  • Handle online errands and orders
  • Manage personal bills and renewals
  • Plan travel and events

Tools

Calendar, Email, Booking sites

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Command Center VA - Ozz Pro

A senior Pro who runs the office: multiple roles, priorities, and the team's follow-through.

Key duties

  • Run daily office operations across departments
  • Prioritize and assign the team's work
  • Track open items and deadlines company-wide
  • Prepare the owner's daily and weekly briefs

Tools

CRM, Project tools, Google Workspace or Microsoft 365

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Chief of Staff VA - Ozz Pro

A senior Pro who runs the owner's priorities, projects, and follow-through.

Key duties

  • Run the owner's weekly priorities
  • Track projects across the company
  • Prep meetings and drive follow-up
  • Handle board and partner communication

Tools

Project tracker, Email and calendar, Shared docs

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Multi-Role VA - Ozz Pro

One highly skilled Pro who covers several seats at once: admin, customer service, and marketing support.

Key duties

  • Handle daily admin and email
  • Answer customer questions and requests
  • Manage schedules and appointments
  • Post to social media on a set calendar

Tools

Email and calendar, CRM, Social scheduling tool, Accounting software

View full role

Ways to hire

  • Full-Time Pro

    One Pro, all yours, full-time.

  • Part-Time Pro

    All the skill, half the hours.

  • Shared Pro

    One Pro. Two businesses in the same trade. Different markets.

Industries that staff this department

Real Estate & Property ManagementMortgage & LendingAny Business

Home service businesses

Pair these Pros with Ozz AI and get Ozz VI.

  • Ava, Records. AI files and dedupes everything; your Pro cleans what AI can't.
  • Ra-I, Command. AI sees the whole business; your Pro runs the day around it.
Explore Ozz VI
Coming soon

Outside home service? Ozz Pros AI is coming.

The AI half of VI, for every business. Hitch and a communication hub that runs alongside your CRM, with your Pros working inside it.

Ask about early access

Staff your Admin & Executive Support seat.

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